I JUST PLACED AN ORDER, WHEN WILL IT SHIP?

Please allow 2 business days for order fulfillment before your order ships out.

HOW LONG IS THE SHIPPING TIME?

• Standard shipping timeframe: 7 - 14 business days

There are circumstances beyond our control (such as natural disasters, holidays, or weather conditions) that may cause shipping delays. While most packages will arrive on time, we do not guarantee exact delivery times. Delivery issues are the responsibility of the shipping carrier.

CAN I CANCEL MY ORDER?

You may cancel your order with no penalty within 24 hours of placing it. If the item has already shipped, cancellation is not possible. To cancel, send us an email with the subject line "CANCEL".

I HAVE ENTERED AN INCORRECT ADDRESS!

If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email with the correct information and notify us immediately via email. If the address is incorrect, we can correct it within 24 hours.

MY ITEM ARRIVED DAMAGED

We take great care in packaging every order. However, in rare cases (about 1 in 1000 shipments), items may arrive damaged due to mishandling by the shipping service.

If this happens to you, please contact us with:

• Your order number

• A picture of the damaged product

Once we receive the details, we will send out a replacement free of charge.

I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?

If your question has not been answered in this policy, please feel free to contact us at info@Laciero.com, and we will do our best to respond within 24 hours.